Kangwon Land Casino Takes Novel Approach to Gambling Exclusion

Kangwon Land Casino Takes Novel Approach to Gambling Exclusion

Kangwon Land in South Korea is instituting a new responsible gambling program. It will soon allow a gambler’s family members to email the casino to request a 10-day ban be put in place.

For those who sometimes can’t help themselves and get carried away with their gambling activity, Kangwon Land is lending a hand. GGRAsia learned that the only casino in South Korea that accepts locals, as well as foreigners, is launching a new program as of January 1. Family members will be able to contact the casino via email or fax to request a gambler be banned for 10 days.

A New Approach to an Old Problem

The initiative will be available for local and foreign gamblers. It’s a way for families to provide responsible gambling바카라사이트 measures for their loved ones. An immediate family member, including grandparents, can contact the casino to request the ban. Once contact is made, the ban will be placed into effect immediately.

The 10-day ban is a start, and can offer a strong safety net. However, if a gambler needs a longer time-out, Kangwon Land is ready as well. The individual will need to supply the necessary paperwork by mail or through an in-person visit, and will have to explain the reason for the ban.

That individual can choose a one-year, a three-year, or a permanent ban. The latter should be used only in the most severe circumstances, since the casino indicates that it cannot be revoked. Kangwon Land personnel in charge of reviewing the requests will likely also provide feedback before pulling the trigger on the permanent ban.

Kangwon Land Helps the Community

Previously, family members were able to request a ban, but only by visiting the casino. With COVID-19 issues being what they are, some people are less willing to venture out. In addition, being able to email or fax a request adds almost a sense of anonymity. This could allow contact with casino for a ban when someone might otherwise not be so willing.

The person with whom GGRAsia spoke at the casino said that 55 individuals had been banned during the first seven months of this year. That is a relatively low number. But traffic at the casino was greatly reduced during the period.

The number of daily visitors allowed at the casino was increased at the beginning of November, going from 1,800 to 2,300. That was later increased to 3,000. However, a resurgence of COVID-19 in South Korea has resulted in another slowdown.

Beginning December 18, Kangwon Land reduced its operating hours, running only from 10 AM to 10 PM every day. The new policy will be in place until at least January 2.

The casino, about three hours from Seoul, has seen several stops and starts. The third quarter of the year was a stop, with a net profit of KRW20.42 billion (US$17.2 million) reported. That was a 2.4% dip from the previous quarter.

Isle of Man Gaming Operator IMME Gives up Gaming License

International Multi-Media Entertainments Limited (IMME) is done trying to fight the UK Gambling Commission (UKGC). The Isle of Man online gaming operator failed on a number of levels, which were only now revealed by the regulator.

IMME is behind lotteries.com and thelotterycentre.com. It began to run into trouble almost two years ago, when the UKGC began reviewing its license. That review, explains the UKGC in an update published yesterday, led to the operator having its license suspended in March 2020.

The UKGC quickly realized that IMME needed to have its license revoked. The company was found to be in violation of no less than 20 different regulations, and was guilty of a string of irregularities on top of that.

IMME Unable to Conform

The regulator concluded that IMME’s anti-money laundering (AML) policies were full of holes. The company was also remiss in following through with customer identity verifications, complying with advertising codes, reporting requirements, and other requirements.

We will not tolerate gambling businesses 우리카지노behaving in the way IMME did. Gambling operators in Britain must follow our social responsibility and anti-money laundering rules, and a failure to do this will lead to us taking tough action,” said UKGC Executive Director Helen Venn.

The UKGC also became concerned over the company’s marketing practices and misclassification of gambling products. IMME also overlapped licensed and non-licensed gaming products, and routinely failed to adequately respond to consumer complaints.

IMME initially challenged the decision, but wasn’t allowed to maintain its license while the case was waiting to be heard. Finally, in September of this year, with just a month to go before the hearing, IMME surrendered its license.

It wasn’t until now that the UKGC decided to publish all of the details surrounding the case. This was done in an effort to provide “wider lessons to be learned by the industry.”

IMME Unable to Play by the Rules

Among its operations, IMME would offer a platform for bettors to bet on the outcome of lotteries. However, the site didn’t make it clear, and to some users, gave the impression that it was selling lottery tickets. Efforts by those to contact the company to clear the air were futile.

The company also targeted the elderly with its marketing schemes, according to the UKGC. One customer, already a nonagenarian, was contacted by sales agents several times a week. Another customer received phone calls every 30-40 minutes until someone picked up the call.

The UKGC found that over 75% of IMME’s customers were 60 years old or older; 20% were above 80. Call center personnel used aliases when making calls. This is a practice most above-board companies avoid.

The List of Infractions Continues

Other egregious errors were anti-money laundering (AML) and identity verification failings. One customer spent £23,839 (US$32,000) in five months. While not unheard of, he was more than 100 years old at the time, and his deposits doubled during that period. IMME didn’t bother to verify the person or the source of the funds.

Two other customers were retired postal workers. Based on data from Glassdoor, the average postal worker salary in the UK is £22,460 (US$30,000). However, these two deposited £20,345 (US$27,325) and £16,207 (US$21,767), respectively, in six months or less.

Yet another customer, a 78-year-old man, deposited £63,951 (US$85,000) in a little more than three months. However, there were no records at IMME of the transactions. The individual’s brother told the UKGCC that some of the money was withdrawn from his brother’s bank account by IMME while he was in the hospital or at an assisted living facility.

Directly, IMME failed to comply with 17 different License Conditions and codes of practice. While it might be easy to justify an oversight of one or two, failing on so many levels appears to be a wanton disregard of regulations.